Hubrion - CRM Optimization for Dev Internationals

CRM Optimization

Data Integration

Reporting & Analytics

Project Details

Client:

Dev Internationals

Industry:

Pharma, Cosmetics, FMCG Raw Materials Supplier

Services:

CRM Optimization, Data Integration, Custom Workflow Automation, Reporting & Analytics, CRM Training & Support

Project Description

Dev Internationals is a prominent supplier of raw materials to the Pharma, Cosmetics, and FMCG sectors. As their business grew, they realized their existing CRM system was not keeping up with their needs. The company was struggling with disjointed data, inefficient workflows, and limited visibility into key performance metrics. To address these challenges, they partnered with Hubrion to streamline their CRM processes, enhance automation, and gain better insights into their sales and client interactions.

Check project achievements.

We Deliver Growth-Driven Solutions for Our Clients

40%

Increased Operational Efficiency

+35%

Improved Data Visibility

+30%

Faster responses and more personalized client follow-ups.

+25%

System optimizations enabled business scalability.
Challenge

Dev Internationals faced several challenges due to their growing business. Their existing CRM system was not integrated with other business tools, causing fragmented data across platforms. Additionally, the lack of automation in key processes led to inefficiencies, while limited reporting capabilities made it difficult to make data-driven decisions. These issues were hindering their ability to scale effectively and stay competitive in the fast-moving Pharma, Cosmetics, and FMCG industries.

Solutions

Hubrion worked closely with Dev Internationals to understand their unique business needs. The team began by integrating various business systems with HubSpot CRM, centralizing client and sales data into one platform. Hubrion then set up customized automation workflows to streamline lead management, client follow-ups, and order tracking. Additionally, personalized dashboards and reporting tools were created to provide real-time insights, helping the team make more informed decisions. Hubrion also delivered extensive training to ensure Dev Internationals’ team could fully leverage the CRM system’s capabilities.

Results:
  • Streamlined Operations: Automation of key processes saved time and reduced errors, increasing overall efficiency and allowing the team to focus on high-priority tasks.
  • Real-Time Insights: The integration of various systems provided complete visibility into the sales pipeline, client engagement, and inventory, helping the team stay on top of their operations.
  • Faster Response Times: With automated workflows and improved communication, the team was able to respond to customer inquiries and requests more promptly, enhancing customer satisfaction.
  • Business Scalability: The improved CRM system enabled Dev Internationals to scale their operations without adding complexity, ensuring continued growth without compromising service quality.
Conclusions

Hubrion’s expertise in CRM optimization helped Dev Internationals overcome significant operational challenges. By automating processes, integrating systems, and providing real-time reporting, Hubrion empowered the team to work more efficiently, make better decisions, and enhance client relationships. As a result, Dev Internationals is now positioned for scalable growth, confident that their CRM system will support their expanding operations in the Pharma, Cosmetics, and FMCG industries.

Case Studies